



Services
Heather MacDougall, JD, CSP partners with and advises companies on workplace issues with a focus on health and safety. Heather's previous experience as Chair, U.S. Occupational Safety and Health Review Commission (OSHRC) and as senior executive of a large corporation provides an unparalleged and unique perspective for her clients. As a seasoned  C-suite professional, she is well equipped to provide fractional leadership to support your company with top-tier expertise at a premium value. In addition, she is widely recognized and respected for the knowledge and credibility to continually improve workplace health and safety in organizations and defending your safety program when appropriate, with a commitment to providing an exceptional level of service, including:Â
Risk Management
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Risk assessment and mitigation
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EHS management systems (e.g., ANSI Z10 , ISO 45001)
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Standards, policies & procedures
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Regulatory compliance
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Recordkeeping
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Compliance audits
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Investigation of incidents, root cause analysis, corrective actions
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Project development and assessment
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Contractor management & compliance
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Transportation safety
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Process safety management
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Safety engineering and Prevention through Design
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M&A due diligence issues
Defense
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OSHA & state OSH agency inspections
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Informal conferences and negotiating favorable settlements
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Litigating citations and appeals
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National Emphasis Program focus
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Issues related to OSHA's severe violators enforcement policy
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Whistleblower and retaliation complaints
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​Crisis management & response
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Litigation of nearly any kind of workplace case (e.g., discrimination)
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Amicus curiae representation
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Expert witness services
Strategic Planning & Review
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Organizational structure (and headcount) for safety
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Strategic planning
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Strengthening the relationship with Ops partners (operations, finance, HR, legal, etc.)
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Operational plans
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Making the case for safety investments
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Goal setting​
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Business reviews (e.g., MBRs, QBRs)
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Best practices and benchmarking
Capability Building & Engagement
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Human Organizational Performance
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Human Factors (Ergonomics)
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Competency & resislence
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Onboarding & training (and effectiveness)
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Internal communication
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Engaging your workforce
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Leader accountability
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Total Worker Health & wellness
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Safety as an organization value
Data & Analytics
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Evaluation of EHS information management and insights
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Metrics (including leading) & performance measurement
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Improving incident reporting
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Development of good observation programs
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Use of AI
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Action effectiveness
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Driver analytics
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Innovating with technology
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Assessment of safety technology
Board & Stakeholder Engagament
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Partnership & alliances
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OSHA's Voluntary Protection Program (VPP)
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Regulatory or legislative engagement
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Associate safety committees
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Agency rulemaking proceedings
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Independent audits
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Public reports (human capital management & sustainability)
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Board advisor or director
